filters
State:
Show
City:
Show
Product:
Show
Monday afternoon I took my elderly neighbors battery to charge for an hour came back for it and it didn’t charge properly the young man I spoke with asked me to leave it 24 hour charge so I did I was giving a red ticket Came back for the battery Today Tuesday around 10...
View full review
Review
#1700281 Review #1700281 is a subjective opinion of poster.
Cons
  • Id was denied the return of my battery
Reason of review
Walk in store to charge a battery and it wasn’t returned to me
Preferred solution
I’d left a battery I want a battery
Best regards Earlier this year, I took my 2006 Toyota Tundra Truck to repair a noise in the rear shocks. The staff on store #5274 checked the vehicle and recommended that in addition to repairing the problem with the rear train, we should also work with the brake...
View full review
Review
#1706729 Review #1706729 is a subjective opinion of poster.
Cons
  • Bad c
  • Bad customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.2
Details
I went into Advance auto parts, store number #06301, i was addressed by an employee named Javon V. I handed him a low beam headlight for my 2011Toyota camry. He then went to the lights section and handed me the new light that i needed. I then went right outside to my...
View full review
Review
#1722931 Review #1722931 is a subjective opinion of poster.
Product
Headlight
Pros
  • Close to business
Cons
  • Bad store representatives
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
5.0
Details
I wrote a feedback to Advance Auto Parts with a couple of simple questions about how to cancel an order because I selected the wrong parts and asking if they had an email address, phone number was all I could find on their site, to customer service. That's all. I had...
View full review
Review
#1686225 Review #1686225 is a subjective opinion of poster.
Reason of review
Complaint about PissedConsumer website
Preferred solution
Advanced Auto took care of my questions perfectly.
Tags
  • Customer Service Excellent
3.0
Details
Advance Auto Parts review - Order # 110035106; No option to delete online order
I ordered 3 items so that total was over $25 to get free shipping. Two items were at local store for immediate pickup and 3rd had to be sent to me. I called the store and asked if I could pickup items at store that was closer to me. They said no and we cancelled that...
View full review
Review
#1685394 Review #1685394 is a subjective opinion of poster.
Pros
  • Skip
Cons
  • Skip
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • No Email Address Available
  • Cancellation
  • Customer Service Contact

Advance Auto Parts review: Paycheck

Never gotten paid today. Why did it go to a closed bank account. When I provided a new account at TD bank
View full review
Review
#1731682 Review #1731682 is a subjective opinion of poster.

Advance Auto Parts review in Fort Worth, Texas: Don't shop at Adv.Auto go to O'Reilly's

1.0
Details
Been over a year and I never received my rebate. They keep giving me the run around and saying they don't know what happened and that they sent it, but I never received anything. I know its just $20 but I feel like even if it was $1 if you agreed to something you keep your word. Feel like I got totally ripped off. Not ever going back to Adv. Auto I'm sticking with O'Reilly's.
View full review
Review
#1731359 Review #1731359 is a subjective opinion of poster.
Service
Advance Auto Parts Rebate
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
WORST EXPERIENCE EVER !1! My husband stopped by your Frazer, PA store to have a Battery installed last week on his way home from work, before we were to go out for our Anniversary dinner. Greg asked my husband to give him a review before the battery was installed so we...
View full review
1 comment
Anonymous
#1789170

It was a free install by minimum wage clerks who at last did it. Your husband could of done it instead of trying to get something for free.

He gave you a $20 card and called a competitor to fix his mistake yet you still complain about it.

Next time find a MAN or a garage mechanic and pay for it. Good luck

Review
#1730674 Review #1730674 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I Monty Johnson went into this location in Carrboro NC several times and have been disappointed but today was the worst I went in and purchased a rotor and some brake pads at 12:19 p.m. totaling $85.98 I paid cash I went back in at 4:28 p.m. to return them only to be...
View full review
1 comment
Anonymous
#1788415

Thats an awfully long sentence.

Review
#1729504 Review #1729504 is a subjective opinion of poster.
Pros
  • Love shopping advance auto
Cons
  • This location is terrible
Reason of review
Poor customer service

Advance Auto Parts review in Morehead, North Carolina: Laser focused on what exactly?

Why would a company that's CEO says is laser focused on its goal of improving its standing in the market place not stock a rear wiper blade for the most popular selling SUV of the last decade in its stores or warehouses? Can not even order one if customer requests. You choose to beat up your employees for not hitting sales goals (UPT) and yet you refuse to supply them with what sells! Wake up and smell the crap you are shoveling. If you really wanted to improve something you would give your employees equipment that was not the oldest in the industry!!
View full review
Review
#1637958 Review #1637958 is a subjective opinion of poster.
Pros
  • We can send you to an auto parts supplier that carries
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered