I was asking a question about brakes, ceramic compared to semi metallic for my mini van to employee Russel Hake and he became verbally abuse and said that I was an *** and should not be working on cars. I asked to speak to manager and he said that he was the boss and that I was to leave his store.
My dad and I always bought there and I will never go back!!!
It seems that this new manager has a lot to learn about customer service and treatment. I know when I left I heard him making crude comments about me.
Product or Service Mentioned: Advance Auto Parts Sales Manager.
Reason of review: Poor customer service.
Monetary Loss: $39.
Preferred solution: Fire him!! He is rude mean perso.
Advance Auto Parts Cons: Lack of customer service on this store.