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3.2

I went in to get a part. There were 2 people ahead of me at the parts counter.

There were 2 people working with customers. 1 guy (i think was the manager was on the phone at the beginning of the parts counter. He gets off of the phone and walks up to take the next customer. As soon as he gets to the register the po hone rings again.

Instead of taking the customer that is there in the store, he goes back across the store to answer the phone again. Now more customers have come in. He's on the phone for about a minute and hangs up. Comes back to the register.

Gets a few words out and the po hone rings again. He stops with the customer. Goes back across the store to answer the phone, he says to his customer "sorry its the boss". Talks to the "boss" for about 5 min.

Then comes back to the customer. Phone rings again. He says " sorry its the boss again". This went on for about 10 min while the store is steadily filling up with customers.

Finally I just left. Ridiculous! ANY real boss would know that whatever he was calling for was NOWHERE as important as the customers in the store waiting to be served.

I will never go back. And by the way, this was about 30 min till close, so chances are the other parts stores were closing as well and the customers probably really needed those parts that night.

Reason of review: Poor customer service.

Location: 45 Bethel Dr, Dawsonville, GA 30534, USA

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Don't fault the guys in the store. They are required to stop whatever they are doing and answer the phone. Failing phone shops will get them fired.

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