Store number 08804, today i called and talked to shaw regarding a starter i purchased in april with a limited life time warranty. The starter broke in half back in july, i exchanged it, the replacement starter just broke the end of the housing off completly again.
Called and talked to shaw about getting a refund for the starter, he said no way and he might be able to give me a store credit. I am just trying to get a refund on the faulty desig ed starters they sell and get one from napa. I called corpriate and they refused to do anything other than call the store and ask him to exchange it! I dont want to be jacking my car up every couple weeks and replacing the starter since that is not fun to do.
Meanwhile i have spent over $5000 on parts at a seperate advance here in groton ct. I feel like a $170 refund for having spent 5k at advance is not asking much at all!
Very very displeased with slthe store(08804) in new london and will not do business with them again! At this rate maybe i should just take all my business elsewhere