Middletown, Rhode Island
4 comments

Went in for a starter which they tested and told me was bad then after paying to have it installed a month later same problem they told me they would replace it but no reinbursement for labor so I had to pay again for installation. First of all I think a starter should last more than a month and why should I have to pay twice for your defective merchandise. Don't go here customer service is terrible staff unknowledgeable and overpriced.

Review about: Carquest Starter.

I didn't like: Lack of responsibility for their products.

Review #777753 is a subjective opinion of a user.

1.1
Website
Staff
Billing Practices
Exchange, Refund and Cancellation Policy
Customer service
Reliability
Diversity of Products or Services
Turnaround Time
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $150
Preferred solution Not specified

Had an Experience with Advance Auto Parts?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Middletown, Rhode Island, United States #1318711

Don't go to this store!!!!The staff is very selective with whom they are pleasant with...

expect the manger is swell but the rest left a bad tatse in my mouth especially the young lady I believe her name is Molly horrible appraoch towards certain individuals seriously..but again the manager was ok

Anonymous
Middletown, Rhode Island, United States #1318706

Went in yesterday service was horrible 4th time.I came in treatment by staff was not cool at all the cashier girl is snobby and very unpleasant treated me as if I was a child. I will shop there again I mean never

Anonymous
Middletown, Rhode Island, United States #1318704

Young lady at front so rude I'm horrible moment I walked treated me as if a was space alien never again Molly was her name

Dryball
San Antonio, Texas, United States #1132943

The only way to get the labor warranty is to let the mechanic buy the part and charge you.You don't get a labor warranty because you are considered a DIY customer who is in no way a certified mechanic.

Next time pay the extra $20 for the part and let the mechanic purchase it.

If you can't do the job yourself, you shouldn't buy the part yourself either.Then the mechanic will warranty the whole job.

You May Also Like

Intoxalock - I have written a review It was not posted Intoxalock " Please credit my account with Intoxalock, Attached to this E-mail is a copy of the mail in rebate form, installation invoice, receipt, and work order from High Low Customs..." Read more Owner of No mar Tire Changers scratched my Rim! No Mar Tire Changers "The short version is : Steve Nemish, the owner of No Mar Tire Changers, came to my home to show my how to use their Pro model machine and..." Read more Therapee is a complete waste of money and an unreliable product Therapee "I can't believe I got sucked into purchasing this $300 product. Don't believe a thing the company says. They lie and lie through their teeth. For proof, I have attached..." Read more John Deere - 1025r tractor John Deere "I bought a brand new 1025r tlb in may 2016 took home found loose nuts and bolts loose on machine had 2 hrs on it had to have mower..." Read more Bella Collina - Don't buy a home, lot, wedding, club event before read REAL REVIEWS - By Don Karl Juravin Bella Collina "Don't buy a home, lot, wedding, club event before read the REAL REVIEWS by residents who live in Bella Collina. The new site EXPOSES the real Bella Collina from the..." Read more Sears Garage Door (through the internet) Sears "Summary: 1. New garage door ($1,400). 2. Two months of use. 3. Garage crumples from top down due to improper installation (garage opener set improperly). 4. False advertising (Sears uses..." Read more BEWARE: Don Juravin inventions are proven scams by the US Government Don Juravin "Please be careful and do your research everyone because these products are proven to be harmful. I bought into Roca Labs and went through the horrible process of becoming "qualified"..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more