225 Milan Ave, Norwalk, OH 44857, USA
Not resolved

I bought $200 worth of transmission oil for a transmission rebuild and found 5 of the quarts to be used. So after it was started and clean up began I seen sludge in bottom of 5 of the 17 bottles, I went in to tell them what had happened all I got from Greg the manager was the seal is broken you can’t return them.

Greg tells me I should have inspected them before opening, really it’s my job to inspect a product I bought from Advanced Auto to make sure they were new. Needless to say I will never buy from Advanced Auto again, so if you buy anything from them make sure it’s sealed and not used.

Advanced Auto parts #5889

Norwalk Ohio

Product or Service Mentioned: Transmission.

Reason of review: Damaged or defective.

Monetary Loss: $200.

Preferred solution: Full refund.

Advance Auto Parts Pros: Close to my house.

Advance Auto Parts Cons: Unwillingness to work something out.

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