Council Bluffs, Iowa
Not resolved
2.5
Details
0 comments

I had my car service the mechanic said my battery was going bad won' last long... I went to Advance talked to manager Chris Smith..He battery wasn't bad didn't car what the Mechanic ( two Mechanics) check it out gave Chris Smith the print out from the shop I had the car at...he said battery was good if I was that concerned buy a new one every year..as far as that goes buy a new motor too..told him if i bought one it would be from someone eles now he sais shruged his shoulders and said go a head..

I said your losing a good customer I buy everything here have for years again he didn'y care..just a real smart attitude. this guy does not need to work with people in sales..he's insulting...

Product or Service Mentioned: Advance Auto Parts Manager.

Reason of review: Manager treated me with No respect.

Monetary Loss: $135.

Preferred solution: Let the company propose a solution.

Advance Auto Parts Pros: Close to my house, Convience.

Advance Auto Parts Cons: Being totally disregarded, Service.

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