I am a single mom and I have to do everything on my own. I needed a light replaced and the guy that waited on me did not try to give me any additional help.
He did not speak all he did was basically nod his head and grunt, which I took as it was my turn. He didn't ask me how i am or What I needed. This man was not personable. Once i paid for my part, which the entire time I felt like I was a bother.
Once handing me my receipt I stood there for a minute and asked about putting it in. The man told me its real easy. I asked if then he could help me? This man didn't even ponder on the idea.
He immediately said they don't do that. And told me how easy it is. I asked if that easy why couldn't he help me, if its that easy and me never doing that BEFORE. His reply was, you would be surprised at how easy it is for anybody.
I commented back, well sir I am a woman with no experience at all with cars, so thank you for making me feel like I'm an idiot. Chivalry is DEFINATELY NON EXISTENT IN THE JEANETTE, PA STORE #1212.
Product or Service Mentioned: Advance Auto Parts Car Part Replacement.
Reason of review: Poor customer service.